Customer Service Co-ordinator

Posted 17 January by Hartley Resourcing
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We are looking for an experienced Customer Service Co-ordinator to work for a successful company in Southampton. This is a busy role where you will be supporting the Sales team, building relationships with customers and acting as the first line of support with regards to progress of orders. You must have an excellent telephone manner and a high attention to detail as well as the ability to deal with customers both over the phone and face to face.

The role

This is very much a customer service based role where you will be working in a small team. You will be responsible for dealing with key customers over the phone, building relationships, dealing with queries and generally supporting the order delivery process. It is a busy role and at times you will need to juggle a number of different tasks. This is an excellent opportunity for someone who is passionate about providing an excellent level of service and who is looking for a company where people really care about their jobs and have fun at work.

The ideal candidate

In order to be considered for this role, you will have previous sales admin / customer service experience. You must be confident and professional in your approach and need to have a friendly, personable and welcoming manner. Accurate keyboard skills are essential as is the ability to deal with difficult customers. Excellent communication skills and the ability to work within a small team are also vital. The working environment is relaxed but busy and you will need to enjoy working under pressure.

Additional information

This company offer free parking and a great working environment. If have the relevant experience and you are interested in working for a really exciting company please apply now.

Please note, due to the volume of applications we are unable to contact each applicant individually. If you have not heard from us within 3 days of application please assume that you have been unsuccessful on this occasion.

Required skills

  • Customer Service
  • Email Systems

Reference: 37061669

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