This job has ended. Find similar jobs.

Customer Service Co-ordinator/Scheduler

Posted 12 October by Harper Resourcing Ended

Customer Service Co-ordinator/Scheduler

£18K - £22K DOE (plus performance related bonus and benefits)!

Full Time Monday - Friday


Due to continued expansion and success our Mansfield based client is looking to recruit a motivated and well organised Customer Service professional to join their team.

Duties will include

  • Processing inbound calls and email enquiries from customers ensuring a high level of service delivery
  • Logging call information onto a bespoke database system ensuring accuracy at all times
  • Scheduling engineers ensuring their workload is efficiently maximised in order to meet client expectations
  • Undertaking customer satisfaction calls to obtain feedback regarding the service provision
  • Building and solidifying client relationships acting as an advocate for the business

Skills/Experience Required

  • Previous experience in a customer focused environment essential
  • Superior organisational ability with proven experience in co-odinating/scheduling
  • Competent user of Microsoft Office applications
  • Natural ability to prioritise and organise a busy workload, demonstrating common sense
  • Geographical knowledge of the UK road networks and major towns and cities is advantageous

This is a superb opportunity for an individual who has a natural ability to build relationships and thrives on delivering a superior customer service experience. If you are looking to develop your career with a highly reputable organisation based near Nottingham/Mansfield then look no further - Apply NOW to avoid disappointment!!!

Mansfield/Nottingham/Customer Service/Admin Co-ordinator/Scheduler/Diary management/Permanent/Full Time/Transport admin/

Required skills

  • Customer Service
  • Scheduler
  • Mansfield
  • Full Time

Reference: 33536213

Bank or payment details should not be provided when applying for a job. is not responsible for any external website content. All applications should be made via the 'Apply now' button.

Report this job

Email me jobs like this

By clicking Submit, you accept our Terms & Conditions.