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Customer Service Co-ordinator/Scheduler

Posted 12 October by Harper Resourcing Ended

Customer Service Co-ordinator/Scheduler

£18K - £22K DOE (plus performance related bonus and benefits)!

Full Time Monday - Friday

Mansfield

Due to continued expansion and success our Mansfield based client is looking to recruit a motivated and well organised Customer Service professional to join their team.

Duties will include

  • Processing inbound calls and email enquiries from customers ensuring a high level of service delivery
  • Logging call information onto a bespoke database system ensuring accuracy at all times
  • Scheduling engineers ensuring their workload is efficiently maximised in order to meet client expectations
  • Undertaking customer satisfaction calls to obtain feedback regarding the service provision
  • Building and solidifying client relationships acting as an advocate for the business

Skills/Experience Required

  • Previous experience in a customer focused environment essential
  • Superior organisational ability with proven experience in co-odinating/scheduling
  • Competent user of Microsoft Office applications
  • Natural ability to prioritise and organise a busy workload, demonstrating common sense
  • Geographical knowledge of the UK road networks and major towns and cities is advantageous

This is a superb opportunity for an individual who has a natural ability to build relationships and thrives on delivering a superior customer service experience. If you are looking to develop your career with a highly reputable organisation based near Nottingham/Mansfield then look no further - Apply NOW to avoid disappointment!!!

Mansfield/Nottingham/Customer Service/Admin Co-ordinator/Scheduler/Diary management/Permanent/Full Time/Transport admin/

Required skills

  • Customer Service
  • Scheduler
  • Mansfield
  • Full Time

Reference: 33536213

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