Customer Service Claims Handler

Posted 2 May by Kindertons Accident Management Featured

Plantec Assist are recruiting for a First Response Claims Handler.

Our New Claims Handlers epitomise our business, showing empathy, compassion and a high level of customer service.

Taking the first call from an individual who has been involved in an accident they will look to obtain all critical information in order to assist the client as best we can, before the decision as to whether we can support the client by supplying a hire vehicle from our fleet and where applicable arrange for their damaged vehicle to be repaired.

The ability to work on their own initiative whilst being an integral part of a team is essential.

Our offices are fast paced, target driven places to work therefore you need to be able to reprioritise quickly, manage your own caseload and be adaptable.

Confidence is also a must have, along with a great telephone manner.

We believe our Customer Service levels are unrivalled in our industry, therefore if you are interested to work in a fun, highly motivated environment and that you have the transferable skills to succeed as a Claims Handler in our business, why not apply today.

You'll be joining a fun and vibrant atmosphere, we believe that our staff are a huge part of our success and longevity in the accident and injury industry.
Personalty and enthusiasm is a big part of why our customers come back to us time after time.

Experience within a similar industry or with the motor sector is very advantageous in the role, but not essential.

Full training will be provided for the right individual.

We offer progressive salary reviews, including a £500 rise in your pay plus a £250 bonus for passing your probation!

Hours of work - Monday to Friday

1 Saturday in 4 on a monthly rota.

Job Type

Permanent

Required skills

  • Claims
  • Customer Service

Reference: 35044305

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