Customer Service Call Handler Festivals Concerts

Posted 24 January by MAS RECRUITMENT

Customer Service Advisory - Music and Entertaininment & Events


We are currently looking for several experienced customer service handlers to work in a busy office with a small team of professionals for a leading client who handle merchandising services for global bands and music producers.

Your role will be telephone/PC based dealing with online merchandising orders, chasing products, dealing with customer email requests and replies, organizing replacement deliveries etc.

A good command of the English language is essential both verbal and written and the ability to correspond proficiently by email with fans, festival and event organizers and the occasional band member.

The ability to use Excel and Word based software is essential. along with a Good sense of humor, solid team player and professional attitude.

Hours of work Monday to Friday 9-5 plus occasional weekends during peak season.

Interested in bands, music, merchandising and events this is the job for you!

Required skills

  • Advisory
  • Customer Service
  • Events
  • Merchandising
  • Music

Reference: 32495135

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