Customer Service - Call Centre

Posted 7 March by Search Consultancy Easy Apply

Are you looking for a junior customer service position with genuine career prospects?
Can you deliver excellent customer service whilst ensuring attention to detail?

An exciting job opportunity has arisen for a Customer Service Advisor to join a well established and respected company based on the outskirts of Leeds. The main aim of this role is to speak to existing customers & verify their details prior to forwarding them to another department. The reason for the vacancies is growth within the company so this is a great time to join them.
You will be working within a dedicated Customer Service team delivering outstanding customer service & dealing with inbound & outbound calls to customers who are in debt.

* Taking inbound calls & making outbound calls to customers to verify their details
* Ensuring an excellent level of customer service
* Showing empathy and understanding to customers situations
* Transferring the customer to the right department

*You will have previous experience of working within a customer focused, sales or collections role.
* Strong customer service skills with an empathetic and understanding nature
* Excellent attention to detail

Applicants must be able to pass a credit check & criminal background check if successful.
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Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Reference: 34632488

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