Customer Service (Call Centre)

Posted 6 February by J Mccreedy Recruitment

Hours: 5 day week shift pattern over 7 days (Latest shift finishes at 7pm)

Please note: This is a sales focused opportunity

Salary £17k pa + uncapped commission (OTE £25k pa)

Benefits: Holiday Commission, 33 days paid Holiday, Pension, Life Insurance, Company Rewards and Incentives, Structured Career Path, Employee Assistance Scheme, Child Care Vouchers

Duties will include:

  • Responding to inbound calls from clients and assisting them, with their property needs
  • Identifying opportunities to help clients further by introducing them to additional properties that meet their needs, establishing if they have a property to sell, referring them for a mortgage appointment, or introducing them to your Lettings colleagues.
  • Working towards set performance targets
  • Liaising with estate agency colleagues in branch to assist in helping our customers with their dream move

We need you to be:

  • Willing to learn and develop your skills
  • Hardworking with the desire and determination to achieve your goals
  • Professional, organised and punctual
  • Have truly exceptional customer service with a fantastic telephone manner and the ability to build rapport - communication is key!
  • Confident, resilient and enjoy healthy and fun competition with your colleagues

Our Client will provide full training so what are you waiting for? Apply now to avoid disappointment.

Required skills

  • Appointment
  • Calls
  • Commission
  • Property
  • Telephone Manner

Application questions

Are you able to commit to working weekends?
Are you a commutable distance from Rochester?
Do you have Sales or negotiating experience?

Reference: 34405454

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