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Customer Service Associate

Posted 9 March by Flowers Associates Easy Apply Ended

Job Role: Customer Service Associate

Maternity contract. Initially for 12 months

Salary: £17,500pa

Location: Lutterworth

The Opportunity

Do you have previous experience within Customer Support and Administration? Have excellent communication skills and the ability of working within a busy working environment?

Our client, a global supplier and distributor are looking to recruit a Customer Service Associate.

The Role

  • Establish and maintain excellent customer relationships
  • Prepare order acknowledgements and order entry
  • Prepare customer quotations
  • Resolve customer queries/complaints
  • Pricing enquiries
  • Proof of delivery requests
  • Administration of product returns
  • Raise credit/debits
  • Provide information on product availability
  • Any other customer service functions

The Candidate

The successful candidate will:-

  • Be able to demonstrate professionalism, confident, telephone skills
  • Competent user of SAP would be advantageous
  • Have the ability to establish and maintain excellent customer relationships
  • Customer literacy
  • Ability to multi task
  • Self-motivated and demonstrates initiative and results oriented

If this role sounds like you and are happy to commit to a 12 month contract, please get in touch.

Hours: Monday to Friday 37.5 hours per week

Excellent company benefits

Free parking

On-site facilities

Reference: 34645239

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