Customer Service Assistant
£25,500 + Pension + Parking
This successful local Company are currently seeking a helpful and confident Customer Service Assistant, you will be joining an energetic team who really support each other.
Some of your duties will include:
- Supporting the Customer Service Manager and ensuring a high level of service is provided to clients at all times
- Liaising with clients via telephone and email in order to establish their individual requirements
- Advising customers on products that suit their needs, sending out samples and preparing quotations
- Tracking progress of customer orders on computer system from instigation stage through to successful delivery
- Investigating any customer complaints, finding prompt solutions and escalating issues when necessary
- Maintaining computerised client database and updating information held on a daily basis ensuring accuracy
Regrettably, we are not able to respond to job applicants who are not shortlisted. For new job alerts follow us on Twitter - @BBR_Recruitment, Instagram - BurtonBoltonRose, Facebook - Burton Bolton & Rose and LinkedIn - Burton Bolton & Rose
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