Customer Service Assistant

Posted 18 September by Burton Bolton & Rose Recruitment Services Limited
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Customer Service Assistant

Greenford, Middlesex

£25,500 + Pension + Parking

This successful local Company are currently seeking a helpful and confident Customer Service Assistant, you will be joining an energetic team who really support each other.

Some of your duties will include:

- Supporting the Customer Service Manager and ensuring a high level of service is provided to clients at all times

- Liaising with clients via telephone and email in order to establish their individual requirements

- Advising customers on products that suit their needs, sending out samples and preparing quotations

- Tracking progress of customer orders on computer system from instigation stage through to successful delivery

- Investigating any customer complaints, finding prompt solutions and escalating issues when necessary

- Maintaining computerised client database and updating information held on a daily basis ensuring accuracy

Regrettably, we are not able to respond to job applicants who are not shortlisted. For new job alerts follow us on Twitter - @BBR_Recruitment, Instagram - BurtonBoltonRose, Facebook - Burton Bolton & Rose and LinkedIn - Burton Bolton & Rose

Reference: 40688642

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