Customer Service Assistant

Posted 17 December 2019 by Carbon 60
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Customer Service Assistant

Cardiff

We are working with a successful and growing outsourcing company who provide retailers with a range of support products that are not for re-sale. For example POS and Packaging.

To support their prestige client base, they are looking to recruit a Customer Service Assistant who has strong customer service experience gained within a fast moving environment to join a small customer support team.

The role

  • Taking calls from a variety of client providing front line support with order processing and general status enquiries
  • Liaison with internal departments
  • Following through with the client to ensure the best customer experience

The ideal candidate will need to be happy working in a role where there is a quick turnaround and you will need to be able to think on your feet. There is variety in this role so no day will be the same. This is not a call centre environment but the work will be predominantly telephone based so if you enjoy speaking to business clients and problem solving, this will be the job for you

The recruiter has stated that all applicants for this job should be able to prove they are legally entitled to work in the UK. Carbon60 is a trading name of Carbon60 Limited an Employment Business/Agency.

Required skills

  • Customer Service
  • purchasing
  • administration
  • logistics
  • stock

Reference: 39580154

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