Customer Service Assistant
£26,000 + Pension + Parking
This is a unique opportunity for a keen, ambitious and energetic Customer Service Assistant to join a very successful local Company and provide a high level of service to their prestigious clients.
Some of your duties will include:
- Supporting the Customer Service Manager and assisting with any customer service issues that arise
- Answering incoming telephone calls, managing enquiries from potential clients and advising on services provided
- Sending out sales literature to potential clients, producing quotations and developing strong relationships
- Managing client order requirements and processing orders to delivery stage
- Liaising with clients after service has been delivered and ensuring they are completely satisfied with products
- Maintaining computerised client database records and updating details held when necessary
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