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Customer Service Assistant

Customer Service Assistant

Posted 25 May by JP Corry Featured Ended

We are currently recruiting for a: Customer Service Operative Based: Hillview Branch

About this role:

The Customer Service Operative role is at the forefront of our organization delivering a first class customer experience. The objective of the role is to proactively expand business through engaging with new and existing customers as they visit the trade centre and the yard within the branch.

So are you up for handling the ultimate, frontline responsibility for a business and its goals? Could you help sustain a world class reputation? Then apply today!

Duties to include, but not limited to:

  • Serving customers face to face and over the phone whilst providing the highest possible service
  • Loading and unloading vehicles both manually and with a forklift truck
  • Maintaining stock levels both within the trade centre and the yard
  • Make sure all goods inwards are checked and put away in the correct location
  • To be responsible for personal and workplace health and safety and observe regulations in relation to the Health and Safety at Work Act.
  • To identify and generate selling opportunities for the full range of company products
  • To negotiate best possible sales which satisfy both customer and company requirements
  • To maintain up to date customer records and use them as an effective selling tool
  • To ensure customers credit worthiness is established and properly controlled in line with agreed terms
  • Any other reasonable duties deemed necessary

Suitable applicants will have:

  • A passion for delivering customer service excellence
  • Some knowledge of building materials
  • Competent in the use of IT
  • Strong communication and interpersonal skills

Suitable applicants will ideally have:

  • Experience in a sales based role
  • Current knowledge of Health and Safety legislation
  • Prior experience of driving a Forklift Truck

What are the benefits?

In addition to a competitive base salary plus an attractive bonus scheme, you will benefit from a significant focus on your own personal development and also have access to:

  • 31 days holiday (increasing to 33 days with service)
  • A defined share purchasing scheme (Each month you put away an agreed amount from your 'pre-tax' pay and we use it to buy Saint-Gobain shares for you. As an added bonus, for every four shares you buy Saint-Gobain will give you an extra share free of charge).
  • As an employee you are automatically covered by the Saint-Gobain Life Assurance Scheme.
  • Staff discounts and various other benefits.

AGENCY?

Please note that we have our own recruitment marketing and search functions alongside an already agreed set of agency partners and will not accept any third party CV's/Applications from anyone unless invited to do so.

AGENCY?

Please note that we have our own recruitment marketing and search functions alongside an already agreed set of agency partners and will not accept any third party CV's/Applications from anyone unless invited to do so.

On occasion, we receive significantly more applicants than expected for some vacancies and under such we reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly, to avoid disappointment should the closing date be brought forward.

We are an Equal Opportunities employer and we welcome a diversity of applications irrespective of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.

Reference: 35234976

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