Customer Service Assistant

Posted 9 April by Hays Specialist Recruitment Limited Easy Apply

Customer Service job vacancy open for prospective professionals looking for shorter term temporary work.

Job: Customer Service professional
Rate: £8.78 per hour
Location: Bishops Stortford
Length of Assignment: 4 weeks Temporary

Your new company

Your new company is a leading retail company with the heart of Bishops Stortford who, due to growth, are looking to recruit for a customer service advisor to join their busy team.

Your new role

  • Processing orders across a number of teams,
  • Taking customer calls,
  • Dealing with customer call backs,
  • Dealing with Customer Queries and complaints,
  • Dealing with data entry and Ad Hoc administration.
  • Be able to adapt to changes in procedure and implement new skills
  • Any other Ad Hoc duties as and when required.

What you'll need to succeed

Previous experience within a customer facing role will be advantageous. Equally a position where you have been on the phones dealing with calls and call backs.
-Basic computer skills including Microsoft Office and Excel will be needed for this role.
-previous experience working within a retail background will also serve as an advantage.
-A can-do attitude and a strong work mentality.

***You will also be required to work 2 Saturdays and 1 Sunday during the month (You will be able to take a day off during the week when working on a Saturday/Sunday). ***

What you'll get in return

You will receive training for the role and there is potential for a contract extension if you work well within their team. You will be working within a motivated team and you will have the opportunity based on performance to get a permanent position within the company.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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Reference: 34863176

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