Customer Service Assistant - Conveyancing
Our client has a vacancy within their residential conveyancing team based in their Corby Office.
The main duties of this role will be to provide an efficient and well organised administration service to new clients by opening new files and the production of standard letters and documents as directed.
A confident telephone manner is a fundamental requirement as you will have considerable contact with existing and prospective new clients especially with quoting for new matters and converting quotes into live files.
You will also open files to include entry of client data into a case management system, therefore attention to detail is essential. An important function of this role is checking compliance with the firm’s money laundering requirements i.e. obtaining clear results via Call ML and if referred then producing standard letters to clients requesting proof of identification.
This role is crucial to the success of their experienced team who have a demanding workload. This means that you must be able to handle pressure and be able to prioritise your daily work load.
Previous experience of working in a busy Residential Conveyancing Unit would be advantageous but not essential as full training will be given.
Due to the large number of responses we receive it is not always possible to respond to every application. We will only contact those candidates short-listed for this role. If you have not heard from us within 7 days please assume you have been unsuccessful on this occasion. If you wish to apply for further roles please do so. We will retain your details on file and contact you should a suitable vacancy become available.
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