New opportunities not to be missed! Royal Collection Trust has a number of exciting opportunities for a Customer Service and Sales Representativeto join the team based in London. You will be on a Fixed Term contract, with a highly competitive £10.20 per hour, plus free lunch and training provided.
About the Customer Service and Sales Representative Role
It's being part of the team who deliver an exceptional visitor experience.
It’s the collaboration and the community spirit. And it’s helping millions enjoy magnificent buildings and beautiful art. This is what makes working for Royal Collection Trust so different.
When the doors of Buckingham Palace’s glorious State Rooms are opened to the public each August and September, hundreds of thousands of people come to visit. As part of an outstanding and friendly team, you’ll make their experience special.
Whether you’re selling the ticket that starts it all, making things perfect on the day, or providing the outstanding retail service at the end, you’ll make every visitor feel welcome and valued.
As our Customer Service and Sales Representative you’ll answer their questions, provide information, and always aim for the highest possible levels of visitor care and security.
Our ideal Customer Service and Sales Representative
Friendly, outgoing and professional, with the ability to communicate well with all kinds of people, you’ll fit right in.
You’re an outstanding team player, cool and calm under pressure, and able to work flexibly and effectively even when things get busy.
For our Retail and Ticket Sales roles, an ability to engage with customers to meet sales targets is important too, as well as numeracy and a good level of computer literacy.
Above all, you know what it takes to create the kind of customer experience that leaves a lasting and positive impression.
This is your opportunity to use your personality and customer service skills to deliver the exceptional.
Hours of work: A minimum of 300 hours for the duration of the contract. You will typically be rostered to work over 4 or 5 days per week, Monday to Sunday, including regular weekends.
If you feel you are the right candidate to join our team as our Customer Service and Sales Representative then please click ‘apply’ now! We’d love to hear from you!