Customer Service and Administration

Posted 25 January by Dynamite Recruitment Solutions Ltd

Customer Services and Administrator

Location: Waterlooville

Hours of work: Monday to Friday 8.30am to 4.30pm

Salary: £8.00 per hour whilst temporary

Duration: This is temporary for 12 weeks to then be taken on permanently

Dynamite recruitment are working in partnership with a specialist independent business based in the Waterlooville area .

Due to huge success our client face a very busy period and are looking for a customer service advisor to join the already successful team

As a Customer Service Advisor and Administrator you will be responsible for the following

  • Acting as a helpdesk and main point of contact for customers via email and on the telephone
  • Providing assistance and offer support where possible
  • Transfer enquiries were unable to help the customer
  • Liaise with third parties to assist your customer via email and on the telephone
  • Receiving and inputting applications for a range of clients, using the company's own in-house developed data entry systems.
  • Determining which applications can be accepted or rejected against clearly define scheme rules.
  • Filing hard copy application forms and validation documents.

The ideal candidate will have

  • Excellent customer service skills and experience
  • Will ideally have experience of dealing with customers via the telephone
  • Must have excellent attention to detail
  • Must have good data entry / administration skills and experience

To be considered please submit your CV Immediately

#graduate , data entry , call centre , customer service

Dynamite Recruitment Solutions Ltd is acting as an Employment Business in relation to this vacancy.

Reference: 34324374

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