The ideal candidate will need to be fluent in French or German.
You will be working in a vibrant and lively environment where proudly provide continuous support. This is a fantastic opportunity to work in an international team all working towards the same end goal - exceptional customer service to be proud of.
Managing customer queries via telephone and email on a day to day basis
Updating customer's orders and accounts via online and in-house databases
Checking and amending live orders were appropriate
Liaising with couriers via telephone and web regarding customer's deliveries
Delivering a first-rate customer service experience in all cases
To discuss in more detail please call Jody or email
- inbound calls
- Customer service
- customer service agents
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