Customer Service Agent

Posted 28 January by William Fox Recruitment Ltd
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Our client is a well established insurance broker who specialise in motor insurance.

Founded over 30 years ago our client now employers over 200 members of staff within 3 offices.

Due to continued growth they are looking to employ Customer Service Agents to join their existing team.

Duties will include:

  • Make accurate changes to customers policies as requested
  • Cancellation requests
  • Renewing policies
  • Respond to customer enquiry emails
  • Ensure proof of cover has been issued
  • Dealing with general enquiries

Person Specification:

  • Maintain a high level of quality and performance
  • Meet your minimum personal/office targets
  • Provide clear and accurate responses
  • Be able to pro-actively seek solutions
  • Friendly telephone manner
  • Excellent communication skills

You will be offered:

  • Basic Salary of upto £17,000
  • The opportunity to earn generous bonus payments (potential of earning £26,500)
  • Full training on our clients products and computor system
  • 33 days holiday including bank holidays
  • Dress down days

Working Hours: Monday to Friday 9am to 6pm or 10am to 7pm, alternate Saturdays 9am to 2pm

  • Basic Salary upto £17,000

Required skills

  • Communication Skills
  • Customer Service
  • Insurance
  • Telephone Manner

Reference: 40608164

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