Customer Service Agent

Posted 9 January by SF Recruitment
Easy Apply Ending soon

Register and upload your CV to apply with just one click

SF Recruitment are currently recruiting for a Customer Service Agent for our client based in Nottingham City Centre. The company who have been listed as one of the best companies to work for by The Sunday Times. They offer cutting edge and market leading product, pride themselves on their exceptional customer service and as a result have a 99% customer base who would recommend them. The company are dedicated to creating an atmosphere where people can enjoy their jobs and recognise the need for fun, encourage humour and celebrate success.

This is a customer service role with a element of soft selling!

It is essential that the successful candidate has customer service experience and can confidently upsell!

Job Responsibilities Include:
- Taking inbound customer service calls
- Conducting new business approaches and following up on leads
- Lead generation through various different channels
- The Account Manager must be able to keep up a sales activity plan to assist in the successful achievement of targets and accurate sales forecasting
- Maximum levels of activity are expected in terms of weekly telephone calls, appointments, proactive marketing to attain monthly, quarterly and annual sales targets and to maintain consistency of performance
- Proactively growing the customer accounts
- Working to challenging KPI's

The right candidate will have knowledge raising sales orders, have strong customer service skills, be well organised and be a strong sales person!

Salary : Basic - £17,000 OTE £19,000 - £21,000
Working hours: 08.30 am - 5.30 pm Monday - Friday

If you are interested in this exciting opportunity please apply online now.

Reference: 39691216

Bank or payment details should never be provided when applying for a job. For information on how to stay safe in your job search, visit SAFERjobs.

Report this job