Customer Service via Telephone and Social Media, £18,000, Shifts between 7am and 7pm
Your new company
One of Britain's largest travel operators.
Your new role
Answer all inbound communication including telephone calls, email and social media enquiries, in a timely and professional manner.
Handle customer contacts across a variety of channels, and provide assistance by answering enquiries or logging complaints and commendations as necessary, exceeding customer expectations.Transfer correspondence to colleagues as requested and/or take messages and convey to relevant parties.
What you'll need to succeed
Proven experience within a customer service role, this can be face to face or over the phone.
What you'll get in return
You will receive £18,000 allowing individuals to develop to 20k, working hours of 7am to 2pm and 11am to 7pm which will change weekly plus 1 in 4 weekends, free bus pass.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
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