Customer Service Agent

Posted 19 March by Randstad Employment Bureau Easy Apply

Position: Customer Service Agent

Location: Waltham Cross

Salary: £11.92/hour for the first 12 weeks permanent salary on week 13 £23,241 per annum

Type: Temporary to Permanent in 12 weeks

This is a fantastic opportunity to join a successful and growing organisation based in Waltham cross. Initially you will start the role in a temporary contract. Our client is looking for reliable and committed individuals to work within their values.

Shifts will be 7.30am-4pm and 9.30am-6pm including weekends

As a Customer Service Agent you will be responsible for:

* Answering a high volume of calls in a professional and polite manner

* Providing customers with a efficient and effective service

* Accurately processing a high volume of customer orders

* Resolve customer enquires

* Record and update customer records

* Consistently work to minimise call waiting times

Skills and experience required:

* Strong verbal and written communication skills

* Excellent listening and questioning ability

* Fast and accurate data entry skills

* Excellent attention to detail

* Complaints handling

* Must me able to start immediately

Benefits

* 28 days holiday

* Permanent job on completion of 12 weeks temporary assignment

* Contributory pension scheme

* On-site parking

* Discount on products

Please apply for this position if you would like the opportunity to work in a fantastic employer with a great rate of pay.

Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

Reference: 34712838

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