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Customer Service Agent

Posted 7 March by Hays Specialist Recruitment Limited Ended

Customer Service Agent - £20,000 - £22,000 - Brentford

Your new company

An exciting new opportunity has arisen in a growing retail business in the Brentford area for a Customer Service Agent to work in their expanding customer service team for a 6 month contract with possibility for extension. This position will begin the position immediately.

Your new role

The successful candidate will be responsible for inbound calls relating to retail products, events, complaints, questions regarding the organisation's website and handling a variety of emails, live chat queries and administrative support whilst working in a team of 15.

Flexible shift patterns are required within the timings of 8-4.30, 9-5.30 or 9.30-6pm and 2 out of 4 weekends, which if worked will mean you get two days off in lieu during the week.

What you'll need to succeed

In order to be successful you must be able to demonstrate relevant Customer Service experience support in a similar position for a minimum duration of 1 year. You must have excellent attention to detail, good system skills and an excellent telephone manner. In order to be considered for this position you must be able to begin a position immediately.

What you'll get in return

In return you will be offered a competitive salary of £20,000 - £22,000 pro-rata for the 6 months, free parking on site and discount on retail products and restaurants.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career..

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Reference: 34626477

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