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Customer Service Agent

Posted 6 March by Jobwise plc Easy Apply Ended

Are you immediately available to start work? We are recruiting for a Customer Service Agent. Working for a highly professional organisation with a fantastic reputation within the financial claims industry. Ongoing temporary work is offered paying £8.00ph based in Knutsford with an average bonus available of £400. Free Parking is available and the Company offer a professional and vibrant office environment to work in.

About The Role:

• Working on the new enquiries team
• This is a customer service based role
• Contacting customers that have enquired by either an online form submission or via telephone about services
• Guiding the customers through a data capture questionnaire
• Requesting paperwork to be sent out to customers
• Chasing any outstanding paperwork, checking if it has been received etc.
• Follow up calls to chase in packs
• Working in a busy and professional environment

Essential Skills & Experience

• Confident and able to speak to customers
• Polite and professional telephone manner is essential
• Previous customer service based telephone experience would be advantageous
• This would suit professional candidates with a competitive edge

About The Benefits

• Free Parking
• Working hours - Monday to Friday (shift work) 3 earlies working 8.30am - 5.00pm and 2 lates 10.30am - 7.00pm - on a Friday the business closes at 5.00pm
• Pay - £8.00 per hour plus commission based on packs returned. The average monthly commission is currently £400

Reference: 34613800

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