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Customer Service Agent

Posted 23 March by Hays Specialist Recruitment Limited Easy Apply Ended

£17,000 to £22,000 (experience dependant) Based in Hunslet, Shifts between 7am and 7pm

Your new company
One of Britain's largest travel operators.

Your new role
Answer all inbound communication including telephone calls, email and social media enquiries, in a timely and professional manner.
Handle customer contacts across a variety of channels, and provide assistance by answering enquiries or logging complaints and commendations as necessary, exceeding customer expectations.Transfer correspondence to colleagues as requested and/or take messages and convey to relevant parties.

What you'll need to succeed
Proven experience within a customer service role, this can be face to face or over the phone.

What you'll get in return
You will receive £17,000 to £22,000, dependant upon experience, free onsite parking, working hours of 7am to 2pm and 11am to 7pm which will change weekly plus 1 in 4 weekends.

This role is initially a 12 month fixed term contract however it is with the view to go permanent.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at

Required skills

  • travel consultant
  • customer service
  • customer service advisor
  • customer advisor
  • customer service agent
  • travel advisor
  • customer agent
  • customer travel

Reference: 34186458

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