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Customer Service Agent

Posted 5 January by Sales Point Ended

About Us:

We are one of London’s fastest growing technology companies. We use property sales data to help Homeowners find the best Estate Agents to sell their home. Using our data, Homeowners sell for 2.2% more than they expected and 20% quicker than the average, all while paying the Estate Agent less!

Backed by world-class investors, our aim is to become THE national brand in the Estate Agency market.

The Role:

You will be the first point of contact for homeowners who enquire about our services. Your main responsibility will be to call homeowners and answer any questions they might have about Estate agents and the sale process whilst booking in valuations for them. On day to day basis you will also be responsible for replying to any emails or dealing with any complaints that may arise.

Your core working hours will be Monday to Friday, 8 to 5, however, some weekends may be required (days off in lieu will be given).

Full training will be provided.

Key Requirements:

Excellent telephone manner

Microsoft Office experience

Previous CRM experience is a plus

Compensation:

Up to 24k

Pension scheme

Free on-site gym

Free tea, coffee, and snacks

Required skills

  • Customer Service
  • Customer Services

Reference: 34152934

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