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Customer Service Agent

Posted 4 January by Hays Specialist Recruitment Limited Ended

A Customer Service Agent job based in Exeter for a award winning insurance provider.

Your new company
A growing and dynamic company with ambitious plans who has been providing award-winning health and income protection insurances for over 100 years. A convenient location on the east side Exeter, with great links for public transport and the motorway. Due to operational needs my clients are looking for an experienced Customer Service Agent to join their team on a full time and permanent basis.

Your new role
You will handle all incoming calls from Financial Advisors on a first call resolution basis and process new business applications. You will maintain the CRM system and ensure you deal with all queries efficiently and effectively. You will work closely with other departments in gaining the right information for clients.

What you'll need to succeed
You will need to provide first class customer service at all times and be confident in building rapport with callers.
You must have excellent communication skill both verbally and written and work well within a team environment as well as using your own initiative. You must have a meticulous attention to detail and be very well organised.

What you'll get in return
You will get a competitive salary and become part of an award winning organisation who pride themselves on their staff. You will receive onsite paring as well as 24 days holiday + bank holidays and private medical insurance.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Lewis Bell now on
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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Required skills

  • insurance
  • customer service

Reference: 34143596

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