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Customer Service Agent

Posted 2 January by Elite Staffing Solutions Ended

My client is an award winning company within the insurance and financial services sector who are committed to providing a personal and caring service to their clients. The company promotes a friendly close knit atmosphere where every member of the team is valued.

Due to continued expansion, we have an exciting opportunity for a Customer Service Agent who will be based in their Exeter office.

This is a permanent contract working 35 hours per week Monday to Friday, with a starting salary of £17,500. After a 12 week period you will also receive an excellent benefits package which will include highly competitive holiday, pension, private medical insurance, income protection and free parking.

The purpose of the role is to handle incoming calls from their key customers and suppliers within the financial services industry. You will be responsible for delivering first class service and providing appropriate advice and support over the telephone.

The Successful Candidate

We are looking for someone who has;

  • Previous excellent customer service experience within a busy office environment
  • Good working knowledge of Excel
  • Confidence in dealing with clients over the telephone
  • Excellent rapport building abilities
  • A desire to provide exceptional service
  • Experience of the financial services/insurance sector (desirable)
  • Good interpersonal and communication skills
  • Team player
  • Ability to build good relationships

Our client believes in maximising the potential of all of their staff members and offers an amazing working environment so if you have all of the skills required then this is an opportunity not to be missed.

Elite Staffing Solutions are acting as an Employment Agency on this vacancy.

Required skills

  • Advice
  • Communication Skills
  • Customer Service
  • Insurance

Reference: 33526290

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