Customer Service Agent- German speaker- Qatar

Posted 4 January by Line Up Aviation
Line Up Aviation is a specialist aviation and aerospace recruitment company that has been operating all over the world for more than 30 years. We work with some of the industry's best-known companies and pride ourselves with working to the highest standard of service supported by an ingrained culture of honesty and integrity.

We are looking for German speaking Customer Services Agents with a natural flair of delivering unforgettable service at our clients Customer Contact Centre located in Doha, Qatar.

As a Customer Service Agent you will responsible for:

  • Providing service excellence to customers through telephone, email and optimize passenger satisfaction
  • Making new reservations, changes to existing reservations, quoting the correct fares, rules of carriage, issuance / re-issuance of tickets, and processing any refunds.
  • Support E-Commerce and Frequent Flyer Program activities
What we are looking for:

  • You must be fluent in English & German languages.
  • You must be an interactive, customer service oriented person with a warm, cheerful and expressive personality and possess excellent communication skills.
  • Have a strong sense of customer satisfaction through responding to customer enquiries and offering the best solutions.
  • Capable to work in shifts.

Due to the location of the role, you must be willing to relocate to Doha, Qatar.

Salary Negotiable

If you are interested in applying for this position and you meet the requirements, please send your updated CV to: Rose Blanch at Line Up Aviation

Due to the number of applications we receive, it’s not always possible to contact unsuccessful applicants. Unless you hear from us within 14 days of your application, please assume that you have been unsuccessful on this occasion.

 “Follow @LineUpAviation on Twitter for all of our latest vacancies, news and pictures from our busy UK Head Office.  Interact with us using the #LineUpAviation tag at anytime!  Thank you for your follow!

Application questions

Do you speak fluent German?
Are you willing to relocate to Doha, Qatar?

Reference: 36949058

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