Customer Service Advisors

Posted 16 August by Meridian Business Support
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If you are passionate about working with people, are a good problem solver and like being kept busy then this could be an excellent opportunity for your next step.

We need excellent customer service advisors to work for one of our large clients based in Taunton, within walking distance of the town centre. Providing high end customer services as part of the Customer Contact Team and dealing with incoming enquiries by phone, email, text and post, as well as manning the reception desk and supporting customers face to face.

High levels of patience and understanding are needed as you may be dealing with issues of a sensitive nature including complaints.

Main Duties and Responsibilities will include;

  • Answering all incoming enquiries
  • Providing suitable and relevant information to customers
  • Transferring Customers to the relevant department if their enquiry can be better handled elsewhere
  • Supporting other teams within the organisation

This role will be varied and challenging, every day is different.

In return you will receive an excellent hourly rate, 22 days holiday (plus 8 bank holidays) and the ability to accrue flexi time.

This is working on a temporary contract, currently until September 2018 with the possibility of being extended past this time.

  Meridian Business Support is acting on behalf of our Client as a Recruitment Business.

Required skills

  • Advisor
  • Customer Service
  • Support

Reference: 35892634

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