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Customer Service Advisors

Posted 20 April by bet365 Ended

Start your career with the world’s leading online gambling company. Enjoy competitive rates of pay, increasing with experience and an excellent range of benefits.

We are looking for bright, knowledgeable and enthusiastic people to join our Customer Service team. At bet365 we are keen to welcome candidates who are passionate about delivering high quality service whilst working in a fast-paced, rewarding environment with fantastic opportunities for progression. Additionally, as your experience grows, there is the option to work night shifts with an enhanced pay structure.

As a Customer Service Advisor, you will assist our global customer base via Live Chat, Telephone and Email. You will be assisting our customers with a wide variety of account queries including payment, login, verification and bet queries.

From your first day with the company, relevant training will be provided on all aspects of the role, including sports and betting, giving you the tools and knowledge to provide an excellent customer experience. Development continues throughout the role enabling you to build your career in an innovative team.

Ideal Candidates will demonstrate the following:

• A passion for delivering outstanding Customer Service
• The ability to problem solve and find a resolution
• Competent literacy and numeracy skills
• Experience in a customer-facing role

Candidates must be prepared to work any 5 days from 7 including weekends to cover the busy sporting calendar.

Benefits include:

• Enhanced rates of pay for evening, weekend and bank holiday work
• A performance-based increasing pay structure
• Excellent bonus scheme
• Attractive pension scheme

Many more benefits are available for successful candidates.

The closing date for applications is Friday 18th May 2018.

To apply send a copy of your CV with covering letter quoting the position reference CSA0418RD or click on the link to apply.

Required skills

  • Advisor
  • Customer Base
  • Customer Experience
  • Customer Service
  • Online Gambling

Reference: 34953392

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