Are you customer focused? Are you self motivated? YES?? Read on...
Our client based is looking for Customer Service Advisors, this is based in their contact centre in Rossendale.
Benefits for Customer Service Advisors:
Great basic salary of £16,488 per annum
- Average monthly bonus of £150
- 7 week rotational shift working 37.5 hours per week
- 12 week training plan to ensure fully prepared for the role
Responsibilities for Customer Service Advisors:
- To understand the Company's mission and vision and to embrace and work to the Company's values
- To be fully aware of the requirement to treat customers fairly and to deliver the best outcomes for customers on a consistent basis
- To be aware and conform to work instructions and policies relevant to your business area
Skills needed for Customer Service Advisors:
- Customer focused
- Good interpersonal skills
- Excellent organisation skills
- Excellent communication skills - the ability to convey messages in a clear and concise way
- Effectively able to deal with challenging calls in a calm and empathetic manner
- Demonstrate empathy and forbearance when dealing with customers in financial hardship
- Attention to detail
This is a great opportunity so apply straight away!!
- Customer service
- debt collections
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