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Customer Service Advisors

Posted 6 March by Key Personnel Solutions Ltd Easy Apply Ended

About the Company: Our client is based in Burton, and they are looking for temporary `Customer Service Advisors` to join the team on a long term temporary basis. You will be working for an award winning, first-class company who have over 30 years` experience in their industry. This unique opportunity offers comprehensive training, support and development for all new starters, with possible opportunities to apply for a permanent role.

Please note this is a on-going temporary position, candidates should ideally be available for an immediate start or with a short notice. Full and part-time candidates will be considered for this post, however some weekend and evening work is required for both full and part-time positions.

Duties:

- Handling incoming calls from customers in a timely and professional manner.
- Providing information and dealing with general enquiries
- Entering bookings and taking payments
- Ability to tactfully handle stressful and difficult situations
- Accurately capture customer information

About you: This is a busy vibrant environment; therefore, you would need to be able remain calm and professional at all times, whilst delivering excellent customer service. You should be an enthusiastic team player, representing the company in a professional manner and showing passion about the product you are offering.

You will be required to demonstrate excellent verbal and written communication skills, whilst maintaining a high level of attention to detail and customer focus.

Hours: Working 5 out of 7 days a week on a shift pattern.

Monday to Friday - between 9:00am - 7:00pm (shift basis)
Saturday - 9.30-4.00 pm
Sunday - 10:00am - 4:00pm

You will be required to work 3 out of 4 weekends. Training will be for 1-2 weeks (Mon-Fri 9-5)

Salary £9.00 p/h

Interested to know more? Our client is looking for successful candidates to start ASAP. If you are looking for a challenge and can match this profile, please contact Sangeeta on or send a copy of your updated CV to

Reference: 34618383

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