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Customer Service Advisors

Posted 10 February by USMAART Limited Easy Apply Ended

Our client are a market leader in their field of expertise based in Hanley. As a nationally recognised brand you can be confident in gaining experience working for this company as well as enjoying all the benefits of representing this city centre based organisation.

Due to continued growth we require a number of customer service agents to commence a 10 week contract starting on Monday 19th February 2018.

The role

As a customer service administrator you will be a key voice within the business. Representing the brand in a professional and polite manner you will attend to customer service queries over the telephone and working the companies in house computer system to update customer records. In addition you will support within back office administrational tasks so a good understanding of prioritising your workload and being organised is essential.

Skills required

A confident ability to speak to customers over the telephone whilst conducting PC duties is essential. Experience in administration is also desirable. Our main requirement is that you enjoy working in a fast paced contact centre environment.

Additional information

The hourly rate for this role is £8.17 per hour. You are required to work on a full time basis Monday - Friday 8.30am-5.30pm totalling 40 hours per week.

This is a 10 week contract paid by the recruitment agency.

To discuss this opportunity in more detail contact one of our team and we will talk you through the next steps

Required skills

  • customer service inbound outbound call centre contact calls admin kpis targets

Reference: 34445437

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