Customer Service Advisor

Posted 27 October by Page Personnel Secretarial & Business Support
Ending soon

This role is working for a large Public Sector organisation who are currently experiencing a very busy period and are looking to grow their team. You will be supporting employee's with their Pay, Pension and any queries.

Client Details

This role is working for a large Public Sector organisation who are currently experiencing a very busy period and are looking to grow their team. You will be supporting employee's with their Pay, Pension and any queries.

Description

In your role as a Customer Service Advisor you will be required to;

  • Take inbound calls from staff regarding Payments, Pensions and any changes in their contract such as Promotions etc.
  • Handle enquiries from staff and aim for a first time resolution
  • Offering support to the employee's with any questions they have

Profile

As the ideal Customer Service Advisor you will;

  • Be Immediately available or available at short notice
  • Have a good telephone manner and be able to communicate well with employees
  • Able to learn new systems/procedures - full training will be provided
  • Home and Office working is available

Job Offer

In return for your work as a Customer Service Advisor within the Public Sector, you will be rewarded with a competitive hourly pay rate + weekly pay each Friday +possibility of a permanent contract + in depth training, and a management team who are on hand with any questions + Flexible working (Monday to Friday, 7.5 hours per day with flexi time available) + Ability to work from home up to 3 days per week + Free parking on site + Same opportunities as Permanent staff.

Required skills

  • Customer Service
  • recruitment
  • administrator
  • nhs
  • Call centre
  • public sector
  • temporary
  • call handler
  • call centre advisor
  • customer agent
  • Customer contact
  • complaints specialist
  • Customer operative

Application question

Are you available at short notice?

Reference: 44490617

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