Customer Service Advisor

Posted 6 April by Prospect Personnel
Easy Apply

Register and upload your CV to apply with just one click

We are recruiting for a rapidly growing company operating all over Europe and who are expanding worldwide, so it is a great time to join.

Initially this will be a temporary position which could lead to a permanent job. You will be working from home initially after your training.

Working hours - 9am - 5.30pm Monday to Friday

Your role will be to provide excellent Customer Service, dealing with all enquiries, orders, deliveries and general administration daily.

Previous experience is less important than a positive, motivated attitude towards Customer Service and the willingness to learn how to provide outstanding service in order to offer customers a friendly and pleasant experience

Main responsibilities

  • To manage and provide administration and customer service support via email, telephone and live chat
  • To process enquiries and orders promptly and accurately
  • Liaising with courier companies
  • To resolve issues and deal with complaints in a professional and efficient manner
  • To provide an excellent level of customer service

Candidate Requirements

  • An excellent communicator with an enthusiastic attitude
  • Excellent interpersonal skills and telephone manner
  • Confident, positive, proactive and dynamic
  • Able to work as part of a team as well as to take own initiative
  • Able to work under pressure in a fast-paced environment

Required skills

  • Customer Service
  • Deliveries
  • General Administration
  • Orders
  • Resolve Issues

Reference: 41334175

Bank or payment details should never be provided when applying for a job. For information on how to stay safe in your job search, visit SAFERjobs.

Report this job