Customer Service Advisor

Posted 14 September by Clearline Recruitmentment Ltd
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Job Title: Customer Service Advisor

Location: Burgess Hill

Salary: £12-£15 per hour depending on experience

Full time, 7.5 hours per day

Shifts: 9am-5:30pm or 7am-3:30pm (the exact hours each week would be agreed in advance)

3-6 months temporary contract

Start date: 1st October 2020

Our client based in Burgess Hill is looking to recruit a Customer Service Advisor to provide customer support for the Point of Care Covid-19 testing over the telephone and by email.

Responsibilities

  • Handling incoming calls from patients
  • Contacting patients by telephone and email
  • Helping patients with queries regarding testing
  • Escalating patients queries to senior management
  • Updating the relevant IT software

Requirements

  • At least 2 years experience in a customer service role
  • Good IT skills in Microsoft Word and Excel
  • Patience
  • Confident telephone manner
  • Organised
  • Team player

For more information please contact Angela Potter at Clearline Recruitment.

Reference: 40867263

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