Customer Service Advisor

Posted 12 March by Elevation Recruitment Group
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Elevation Recruitment Group Business Support are currently recruiting on behalf of a truly impressive, established manufacturing business, as they look to appoint a professional Customer Service Advisor. The position is temporary until June 2020, with a view to go permanent for the right candidate.

The business boasts modern, open plan offices and is in a great location, very easily accessible from Barnsley, Rotherham and Wakefield, and they also offer free parking on site.

The purpose of the role is to provide an outstanding level of customer service and ensure that the customer's experience with the business is to the highest standard at all times. The successful candidate will be dealing with a wide portfolio of customers and it is imperative that each and everyone receives the most professional of services.

Duties & Responsibilities Include:

- The first point of contact for all customers
- Maintain accurate, concise and meaningful records of all communication
- Build and strengthen relationships with customer base
- Proactively speak to customers to provide them with an order update status, always being
mindful that on occasion this may be a difficult call should the update not be in line with
customer requirements
- Operate in a manner to ensure customer relationships are of the highest standard
- Progressing customer orders to ensure on-time delivery

Elevation Recruitment Group are keen to speak to applicants with the following:

- At least 2-3 years in a customer service environment where professional, personal service is the aim
- Previous experience in a quality assured environment
- Experience dealing with order processing and delivery issues and queries

Elevation Business Support is a specialist division of Elevation Recruitment Group focusing on Administration positions in Yorkshire and surrounding regions. If you match the specified criteria and are interested in discussing the position in more detail, we would love to hear from you.

Reference: 39896003

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