Customer Service Advisor

Posted 2 days ago by ORP Recruitment
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ORP have an excellent opportunity for a Customer Service Advisor to join a growing team for an established company based in smart modern offices near Swanley.

Hours: 8am - 5pm | Salary: up to £22,000

20 days annual leave plus bank holiday and free parking

Driving license essential

This role will support various functions across the business and duties will include:

  • Handling inbound communication from customers
  • Answering queries and providing advice on products
  • Producing quotations and processing orders
  • Updating an internal database
  • Assisting with credit control duties, including corresponding with customers regarding outstanding payments
  • Sending out written correspondence to customers

You will also need to be able to work independently whilst also supporting a wider team and possess an excellent telephone manner with the ability to interact with people at all levels.

Required skills

  • Admin
  • Customer Satisfaction
  • Customer Service
  • Order Processing
  • KPI implementation

Application questions

Are you available for an immediate start?
Do you have 2 years experience in a customer service environment?

Reference: 39751167

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