Customer Service Advisor

Posted 12 December 2019 by Netbox Recruitment Ltd
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Customer Service Advisor
£21,500
Kings Hill
Monday to Friday - 35 hour week - hours between 8.30am - 5.30pm
32 days annual leave (including bank holidays) plus 1 additional carrot day if no sickness in a year

This Customer Service Advisor role would suit someone who has previous customer service experience, ideally within a contact centre / call centre / high volume inbound call environment and is looking for their next career move within a highly successful company who offer an excellent benefits package and friendly work environment.

Our client actively encourages development and progression so candidates who are looking for their "forever job" where they can grow as an individual and have their efforts and commitment rewarded.

The duties for this Customer Service Advisor role will include but not be limited to:

  • Answering a high volume of inbound calls on a daily basis
  • Liaising with both new and existing customers
  • Setting up accounts and taking customer payments (one offs and setting up direct debits)
  • Responding to customer emails
  • Updating the in-house CRM
  • Providing ad hoc admin support

Additional benefits include a generous pension scheme (up to 11% employer contribution), enhanced maternity and paternity and health cash plan scheme.

The closing date for this role is 8th January 2020.

You will need to be available to interview with our client on Thursday 16th January 2020 (upon successful interview with Netbox Recruitment in our office and a short telephone interview with our client).

Netbox Recruitment are an equal opportunities employer acting as a recruitment agency for the attraction and selection of talented individuals for this position.

All applications considered, apply or call Sian on option 2

Reference: 39557705

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