Customer Service Advisor

Posted 18 November by Cordant People
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Customer service advisor



An exciting opportunity has arisen to work as a Customer Service Advisor providing a customer centric approach to all enquiries. The role requires an enthusiastic and self-assured individual with good organisation skills, a great telephone manner and a passion for customer service

Managing and forging excellent client relationships within a designated portfolio of accounts

Monitoring and championing outstanding orders through the business

Dealing with customer calls, emails and complaints to ensure first class service is maintained

Liaising with the Projects co-coordinator to ensure development activities for customers are meeting deadlines

Working with the Sales and Account managers to improve processes and service

Liaising with projects team to ensure development activities for customers to meet agreed time scales.

Account Set Up

Full internal service of customer needs from end to end

If you are interested please apply now

Cordant Group is an equal opportunities employer

Reference: 39382988

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