Customer Service Advisor

Posted 3 days ago by TURNERFOX RECRUITMENT
Easy Apply

Role: Customer Service Advisor
Salary: 16k -18k
Location: Nottingham

Our Client is a highly successful and well-established organisation, they pride themselves on delivering a high-quality service to their customers and continuously exceeding expectations.

Due to company growth they are seeking a Customer Service Advisor to join their team. This is an excellent opportunity for someone with previous experience in a customer service environment!

The role:

  • Working within a busy, fast paced environment to handle incoming telephone calls from business customers as well as members of the public
  • Taking bookings via telephone and email, ensuring a high level of customer service is provided at all times
  • Liaising with transport to fulfil last minute customer requirements/bookings, ensuring the correct stock allocated
  • Make outbound calls to customers with booking updates relating to any issues, delays
  • Taking payments via telephone
  • General administration duties when required to include inputting data

The ideal candidate with have

  • Experience within a Customer Service environment previously
  • Microsoft Excel and Outlook experience
  • The ability to work in a fast-paced environment whilst solving problems and retaining attention to detail

Don't miss out, call TurnerFox Recruitment now on or email your CV for an immediate interview!!!

Required skills

  • Customer Service Advisor
  • Complaints Handling
  • Inbound Call Handler

Reference: 38690325

Bank or payment details should never be provided when applying for a job. For information on how to stay safe in your job search, visit SAFERjobs.

Report this job