Customer Service Advisor

Posted 12 July by Pin Point Recruitment
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Role: Customer Service Advisor
Type: Full-time, Temporary on going
Salary: £8.50 - £9.00
Location: Sunderland
Time scale: ASAP Hire

Pin Point Recruitment are currently looking for Customer Service Advisors to join a leading customer service organisation on a temporary ongoing basis. The ideal candidate should be a strong communicator & put customer satisfaction at the forefront of every task.

Key Skills: Communication: Customer Service: Dynamic & Passionate

Duties & Responsibilities:

  • Handling inbound calls from new and existing customers
  • Responding to emails daily
  • Ensuring all customer needs are satisfied
  • Delivering remarkable customer service
  • Following company systems & procedures
  • Ensuring you provide resolutions for all situations

Person Specification:

  • Strong communications skills
  • Energy sector experience desirable
  • Excellent IT/Keyboard skills
  • Experience in a customer centric environment
  • Experience setting yourself goals
  • Good numeracy & literacy skills
  • Great time management
  • Great attention to detail

Please apply with an up to date CV.

Reference: 38450408

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