Customer Service Advisor

Posted 4 June by Platinum Recruitment Group
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Customer Service Advisor



An opportunity has arisen with one of the UK's leading insurance broking firms in their customer service team. The business are well renowned for their 5* customer experience and with the continued investment are looking to expand their teams with career focused candidates.

What can the business offer:

  • Monday to Friday working hours with an early finish every Friday at 3pm
  • A structured training and development programme to both ensure you are confident in the job role and also to develop your skill set
  • 25 days paid holiday PLUS bank holiday's
  • Genuine fast track opportunities to become a broker and manager within the business

What you need to apply:

  • Customer services experience is essential. The business pride themselves on their 5* service which has been accredited by the exceptional reviews they receive everyday
  • Working towards targets. You will be working towards quality based targets and there is also bonus opportunity to be earnt every month if you achieve/ exceed the targets set
  • Career driven. The business heavily invest into their training and development plan so you must have the drive to succeed and progress with the business
  • Working in financial services is desirable but not essential

What the role entails:

  • Speaking to both new and existing customers on a day to day basis regarding their insurance policy
  • Supporting the customer with nay queries they may have (changes and amendments)
  • Administrative tasks to update customers files for company records
  • Liaising closely with the broking team and reporting into your manager with updated figures

This is a fantastic opportunity to join a leading insurance firm based in the Trafford area. Should you have the passion to start your career, please apply ASAP or email a copy of your CV to

Required skills

  • Customer Service Advisor

Reference: 38135434

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