Customer Service Advisor

Posted 16 May by Addition Solutions
Easy Apply

Are you looking for a new opportunity? If so my client would like to employ a Customer Service Advisor to help them with many tasks such as identifying and responding to the needs of customers amongst many other tasks. My client are a leading organisation within the financial services sector with a great team. As a Customer Service Advisor you will be able to progress yourself higher in the hierarchy and enjoy generous perks with this role.

Your Key responsibilities-

- To answer and handle calls promptly and in a friendly and courteous manner

- Identify and respond to the needs of customers, resolving their queries where possible and escalating them to the relevant departments where necessary.

- General administration duties

Essential tech experience-

- Previous Customer service experience (Preferably within an inbound environment)

- Proving track record consistently hitting key performance indicators

- Excellent telephone manner

- Attention to detail

- Team player

The perks you would enjoy with this role are-

- On going progression

- The chance to work in the financial environment

- Good team environment

To apply for this position as a Customer Services Advisor please send an updated CV using the links below. Alternatively, you can contact Kayla for a confidential discussion on this job and your career.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

By applying you are confirming you are happy to be added to the Addition Solutions mailing list regarding future suitable positions. You can opt out of this at any time simply by contacting one of our consultants.

Required skills

  • Communication
  • Attention to detail
  • team player
  • Customer experience

Reference: 37991478

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