Customer Service Advisor

Posted 12 April by Arden Personnel
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Customer Service Advisor

Bromsgrove • £16,000-17,000 DOE • Permanent • Monday to Friday 09:00 - 17:00 hours

Our client, is an award-winning company and are looking for an Customer Care Administrator to join their team. This role would suit someone who is looking to start there career.

As a Customer Service Advisor your main responsibilities will be to:

Answering telephone calls to our customers/sales reps
Processing day to day orders via the phone and website
Answering queries from customers e.g. chasing missing orders/out of stock frame information
Admin roles such as filing/activating website accounts/sending catalogues out for new customers
Offering head office support for our National Sales Team e.g. providing address details, setting up website accounts on their behalf.
Reporting to Customer Care Supervisor who will organise your work when not on the phone.

The Successful Applicant
To be considered for our Customer Service Advisor role:

You will have previous experience in a customer service role.
You must be able to drive due to the location
Willing to learn
Accuracy is of high importance
Excellent telephone manner

What’s on Offer?
As Customer Service Advisor, you will receive;

An annual salary of £16,000-17,000 per annum

Hours Monday-Friday 09.00-17.00

Reference: 37751191

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