Customer Service Advisor

Posted 4 September by Red Recruitment
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Do you have a passion for delivering exceptional Customer Service? Or are you looking for a new challenge?

We are recruiting a number of Temporary Customer Service Advisor positions, located in Newport, for an exciting client that is at the forefront of financial services. Are you looking for a career in a fast past environment with progression?

As one of the largest financial services in the south of Wales, working on behalf of the top banks around the world, we are looking for people that can provide excellent customer service. The role will involve you dealing with general inbound customer service enquiries in a polite and professional manner. Full training will be provided throughout your temporary position within the company, with the possibility of financial services qualifications (fully paid).

For your application for the Customer Service Advisor position to be successful, your CV must demonstrate the following key skills and experience:

  • Previous customer service advisor experience within a fast paced, high performance team (retail, hospitality or Contact Centre environment)
  • Excellent communication skills both written and verbal
  • Excellent record keeping with accuracy and attention to detail paramount
  • Good computer skills
  • Knowledge of MS Word and MS Outlook (word processing and email platforms)
  • Positive attitude and approach

Benefits of a Customer Service Advisor Includes:

  • Local bus links are accessible, with nearby off-street parking for just £2 per day.
  • On-site canteen serving subsidized hot meals.
  • Ongoing training to assist in your future career progression
  • In addition, you will be acknowledged for going the extra mile, as the company provides awards for innovation, for leadership, and for both individuals and teams.

Salary: £8-£10ph

Contract: Temporary (Ongoing)

Hours of work: 37.5 hours per week - shifts between 8am and 9pm Monday to Friday and flexible to work weekends

Start Date: ASAP (interviews will be held over the next few weeks)

This is an excellent opportunity start your career as a customer service advisor, so please APPLY below.

Required skills

  • Admin
  • Call Centre
  • Contact Centre
  • Customer Service
  • Financial Services
  • Inbound
  • Temporary
  • outbound

Reference: 36026683

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