Customer Service Advisor

Posted 8 August by Key Recruitment Ltd Easy Apply

Key Recruitment are hiring Inbound Customer Advisors to work for a Financial Services company in the centre of Southampton

These roles would see you working in a fun and vibrant team in the city centre with great access by car or public transport.

Your main responsibilities would be to assist new and existing customers with a range of queries on their product or contract from progressing an application, settling payment dates, and questions regarding documentation.

The role requires you to have versatile customer service skills and the ability to multitask as you would be making a significant contribution to the team and wider company in this position.

This is a company that has a very supportive team environment, encouraging management style, and that works incredibly ethically including adherence to industry rules and regulations so they are looking for new people who match their work ethos and team mentality!

Full and part-time opportunities - flexible hours available for the right candidates.

These are excellent opportunities for trainee and experienced outbound customer services professionals, in a well-appointed call centre in the centre of Southampton, close to public transport hubs.

The company is a successful, profitable, and well established financial services business, who are looking to expand their team of customer service agents. This is an inbound role, dealing with existing customers or prospective customers who have shown an interest in the company's products. So whilst proactive sales / telesales experience would be nice to have, it isn't essential.

The salary on offer is between £16K & £17K for candidates without previous experience, and £20K & £22K for experienced telephone professionals. There is also the potential to earn bonus and overtime, realistically in the region of £3K - £5K per year on top, though this isn't guaranteed of course - and you could earn more as commission is uncapped.

For further details please apply in the first instance

Reference: 35827989

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