Our client is an exciting company who have designed an amazing product which can be used by domestic and commercial customers. They are currently looking to recruit a talented new Customer Service Advisor to provide maternity cover for 12 months with a view to offering a more permanent position.
* Process in-bound sales enquiries from the website and telephone
* Handle sales opportunities
* Provide basic technical support and troubleshooting
* Advise, route and schedule repair and installation appointments
* Processing of sales orders, payments and invoices
* Build and reinforce customer relations
* Arrange and prepare goods for shipping, collection and return
* Basic daily finance administration
The Customer Service Advisor would suit an individual who has gained experience in a customer service environment where they have been responsible for handling customer queries over the phone. Retail experience would be advantageous and you must be competent in Microsoft Office programmes. Above all you will be a friendly and enthusiastic team player who is motivated by providing quality customer service!
For more information and a copy of the full job spec, please apply online or contact Ruth at MARS.
MARS Recruitment is an equal opportunities employer and positively welcomes applications from suitably qualified applicants regardless of race, colour, sex, marital status, national origin, religion, age, disability, or any other protected status. Suitable candidates for the role will be contacted within 3 working days, unfortunately if you haven't heard back in this time your application has been unsuccessful at this time.
MARS Recruitment is a specialist Engineering & IT recruiter working in partnership with companies across the UK and offers services of both an Employment Business (for Temporary/Contract roles) and an Employment Agency (for Permanent roles).
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