Customer Service Advisor

Posted 28 June by SOS Recruitment
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A Fantastic opportunity has become available for an Customer Service Advisor to work for our well-established client based in Poole, Dorset!

Location: Poole, Dorset!

Hours: Full Time 37.5 hours

Salary: £16,000 per annum

Job responsibilities:

  • Responding to telephone inquiries and complaints using standard scripts and procedures
  • Gathering information, researching/resolving inquiries and logging customer calls
  • Communicating appropriate options for a resolution in a timely manner
  • Informing customers about services available and assessing customer needs
  • The goal is always to build a lasting relationship with the customer.

Skills:

  • Customer Service experience
  • Customer Service oriented and able to detect sales signals
  • Excellent communication skills (verbal and written) in English language
  • Proactive approach in resolving customers' queries

Find success with SOS!

Our aim is to respond to your application within 48 hours. However, due to high volumes of candidates applying for positions, please assume that if we have not contacted you within 48 hours you have been unsuccessful for this role. We will keep your details and contact you should a more suitable position become available.

Don't delay; call, click or come in today!

Reference: 35062738

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