Customer Service Advisor

Posted 6 April by Landers Recruitment Easy Apply

The Company

Highly dynamic, forward thinking business specialising in the supply of branded and own brand electrical products and appliances to most of the major retailers in the UK and directly to customer homes. The business is in a period of tremendous growth, therefore, to support continuous expansion, the company is now looking for a Customer Service Advisor to join their team.

The Job

  • Providing product, service and sales support to customers as required
  • Contacting customers to arrange delivery dates
  • Managing the Delivery Booking System to locate new orders
  • Utilise relevant systems, databases and documents for managing customer contacts, accurately and completely recording returns & stock information
  • Ensure customer queries are dealt with in a timely manner

What are we looking for?

Successful applicants will have experience gained from a customer service role e.g. call centre. You will have excellent communication skills, a professional manner and sound IT skills.

What’s in it for you?

An initial induction and structured ongoing training is provided. Working in a warm friendly team environment in a highly successful company who care about their staff. Opportunities for progression in the wider business could be available in the future.

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Customer Service Advisor

Based: Hindley Green, Wigan

Salary: Competitive Salary Dependent on Experience

Hours: Between 8:00am - 8:00pm

Full time, permanent role

Required skills

  • Appliances
  • Call Centre
  • Communication Skills
  • Customer Queries
  • Customer Service

Reference: 34850143

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