Customer Service Advisor

Posted 6 April by Elizabeth Michael Associates Easy Apply

Immediate Start

*** 4 positions available***

Location: South Normanton, close to the McArthur Glen Designer outlet

Whilst we as an agency are based in Nottingham City centre we will conduct telephone interviews and so there will be no need for you to travel to Nottingham to meet us

Hours: Monday to Friday between the hours of 8.30am - 6.30pm

Salary: £7.85 per hour

Key Duties:

  • Taking in inbound customer service calls or orders from pharmacists
  • Answering incoming calls from customers, dealing with enquiries, processing orders, handling queries
  • Administration
  • Processing supplier invoices
  • Inputting into a bespoke system (training given) - this creates the invoices - then processing the supplier invoices
  • Handling the Sales invoices and the Supplier invoices, cross referencing the information against that on Excel spreadsheets
  • Working in the customer services department so they must have excellent communication skills - able to liaise with customers over the telephone
  • Must be comfortable being on the telephone

Key Skills:

  • The skills needed include good customer service skills, excellent data entry skills with high level of accuracy and attention to detail. You will have excellent listening skills and be flexible and organised. You will demonstrate the ability to work under pressure whilst maintaining professionalism at all times

Please only apply for this position if you can evidence, on your CV, the essential elements of the post. Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Required skills

  • Calls
  • Customer Care
  • Customer Satisfaction
  • Customer Service
  • Queries

Reference: 34849375

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